Splendid-Service SRL Digitalization

Main objective of the project

Using digitalization processes to improve overall business efficiency. The company's goal is to automate all processes, develop a detailed supplier database, improve the logistics system, improve customer support activities, and stock management.

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We are pleased to announce that Splendid-Service SRL has launched a digital transformation project with the support of European funds, through the North-East Regional Programme 2021–2027. This step is part of a broader vision: to work more efficiently, more organized, and to provide our customers with better, faster and more transparent services.

Why digitalization?

In a constantly changing world, digitalization is no longer a whim but a necessity. We felt it was time to invest in technology to automate day-to-day activities and bring real added value to the relationship with our customers.

What we aim to achieve with this project:

• Automation of internal processes – reducing working time and human errors
• Development of a detailed supplier database
• A more efficient and faster logistics system
• Better customer support
• Clearer and more predictable stock management

What does this mean for our customers?

• Faster order processing
• Clear information updated in real time
• More prompt and personalized assistance
• More trust and transparency in working with us

Project details:

• Beneficiary: Splendid-Service SRL
• Programme: North-East Regional Programme 2021–2027
• Priority: PNRE_P2 – A more digitalized region
• Call: „Digital transformation of SMEs oriented towards increasing digital intensity”
• Call code: PR/NE/2023/PI2/RSO1.2/1 – SME DIGITALIZATION
• SMIS code: 319222
• Total project value: 644,653.73 lei
• EU co-financing: 418,633.25 lei

With this important step, Splendid-Service is becoming a more agile, better-connected company, closer to its customers. Thank you to our partners and to everyone who supports us in this transformation process!

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For detailed information about other programmes co-financed by the European Union, please visit www.mfe.gov.ro